Classes and workshops are subject to a cancellation fee if less than a week's notice is given. In the unlikely event of some or all of a course being cancelled by The Joy of Hooping, we'll offer you a replacement or refund.

All our hoops are hand made to order. As a result, they may have character! We aim to produce beautiful bespoke hoops - please chose your colours and design carefully as custom designs are non-refundable.

HOOP CARE

Please treat your hoop with love. 
They like to be played with often and will serve you well.

- Cold conditions can cause cracking
- Heat, humidity and storage conditions can alter hoop shape
- Damp can cause tape to detach
- Shiny tapes may scuff on some surfaces
- Don't feed them after midnight
    
• Be aware of yourself and your surroundings. Don't do things that hurt and mind the chandeliers!
    
• Careful how you coil - if you have a travel hoop follow the instructions and be gentle please.

HELP! I hurt my hoop...

We offer a Hoop Hospital service - get in touch with the patient's details and we'll see what we can offer in the way of TLC.

We have an awesome bedside manner.

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If you are unhappy with your order, please notify us by email as soon as possible so we can help. Used hoops cannot be returned.

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